How long does it take to get my ring customized?
It all depends on the complexity of design of the ring, but most of the orders are finished within 5-7 days, some orders even faster.
I`m a jewelry store/company, how can we do business together?
We are full service jewelry Design and Manufacturing Company. If you` re looking for reliable source of all your jewelry needs please contact us to schedule an appointment or call (212)-575-5267 to speak with one of our representatives. We are looking forward to hear from you.
Can I bring my own jewelry for repair?
Sure, drop us a line or give us a call before you come in. We`ll be happy to help.
Do you appraise jewelry?
Yes, please give us a call or drop us a line via email to schedule an appointment.
I have a ring setting; can I buy diamonds from you and ask you to set them?
Sure, it`s our specialty. We have more than 100 years of combined experience in stone setting. We`ll make sure it`s done the way it suppose to be.
Can you put custom engraving on the jewelry?
Yes, we can. We have in house highly skilled engraving specialists who can help you choose the right font and size for your special words.
Do you sell wholesale to other jewelry stores? Can I order rings in bulk from you?
Yes, we do. Please give us a call or request more info via email.
I`m planning to launch my own jewelry line, how can you help?
We are full service jewelry Design & Manufacturing Company. We can be your total solution from idea & design to the beautifully crafted pieces of jewelry including: rings, bracelets, earrings and necklaces. Bring your ideas in and start selling your jewelry in a week. We offer: CAD Design, Stone Setting, Metal Casting, Engraving service, Diamonds and other precious and semi precious stones supply.
What forms of payment do you accept?
At M&V Vanguard Jewelry we accept various forms of payment such as : American Express, Visa, MasterCard, Discover, Bank Certified Checks, Bank Wire Transfers.
How do you ship jewelry to your customers?
M&V Vanguard Jewelry offers both domestic and international shipping. For engagement rings and wedding bands we offer express shipping. All jewelry is insured and shipped via FedEx.
Is sales tax applied to my order?
M&V Vanguard Jewelry applies 8.875% sales tax only to purchases and orders within NY state. Duties and taxes on international orders are solely customer`s responsibility.
At M&V Vanguard Jewelry we put our name, reputation and decades of experience in jewelry manufacturing on the line with every piece of jewelry we produce. Our skilled quality control specialists will make sure you get the jewelry in the “better than perfect” condition from our hands. We don`t settle for less when it comes to the quality of our work.
We guarantee that all jewelry produced by us is free of any manufacturing defects for life.
The warranty is void if:
- The jewelry is repaired or altered by a third party jeweler without written authorization from M&V Vanguard Jewelry.
- The jewelry was damaged by excessive force on the client`s end.
- The jewelry is damaged beyond repair.
- The jewelry is lost or stolen.
We encourage every client to get insurance coverage for their jewelry pieces by a reputable jewelry insurance company such as: Jewelers Mutual. (www.jewelersmutual.com)