How long does it take to get my ring customized?
It all depends on the complexity of design of the ring, but most of the orders are finished within 5-7 days, some orders even faster.
I`m a jewelry store/company, how can we do business together?
We are full service jewelry Design and Manufacturing Company. If you` re looking for reliable source of all your jewelry needs please contact us to schedule an appointment or call (212)-575-5267 to speak with one of our representatives. We are looking forward to hear from you.
Can I bring my own jewelry for repair?
Sure, drop us a line or give us a call before you come in. We`ll be happy to help.
Do you appraise jewelry?
Yes, please give us a call or drop us a line via email to schedule an appointment.
I have a ring setting; can I buy diamonds from you and ask you to set them?
Sure, it`s our specialty. We have more than 100 years of combined experience in stone setting. We`ll make sure it`s done the way it suppose to be.
Can you put custom engraving on the jewelry?
Yes, we can. We have in house highly skilled engraving specialists who can help you choose the right font and size for your special words.
Do you sell wholesale to other jewelry stores? Can I order rings in bulk from you?
Yes, we do. Please give us a call or request more info via email.
I`m planning to launch my own jewelry line, how can you help?
We are full service jewelry Design & Manufacturing Company. We can be your total solution from idea & design to the beautifully crafted pieces of jewelry including: rings, bracelets, earrings and necklaces. Bring your ideas in and start selling your jewelry in a week. We offer: CAD Design, Stone Setting, Metal Casting, Engraving service, Diamonds and other precious and semi precious stones supply.
What forms of payment do you accept?
At M&V Vanguard Jewelry we accept various forms of payment such as : American Express, Visa, MasterCard, Discover, Bank Certified Checks, Bank Wire Transfers.
How do you ship jewelry to your customers?
M&V Vanguard Jewelry offers both domestic and international shipping. For engagement rings and wedding bands we offer express shipping. All jewelry is insured and shipped via FedEx.
Is sales tax applied to my order?
M&V Vanguard Jewelry applies 8.875% sales tax only to purchases and orders within NY state. Duties and taxes on international orders are solely customer`s responsibility.
At M&V Vanguard Jewelry we put our name, reputation and decades of experience in jewelry manufacturing on the line with every piece of jewelry we produce. Our skilled quality control specialists will make sure you get the jewelry in the “better than perfect” condition from our hands. We don`t settle for less when it comes to the quality of our work.
We guarantee that all jewelry produced by us is free of any manufacturing defects for life.
The warranty is void if:
- The jewelry is repaired or altered by a third party jeweler without written authorization from M&V Vanguard Jewelry.
- The jewelry was damaged by excessive force on the client`s end.
- The jewelry is damaged beyond repair.
- The jewelry is lost or stolen.
We encourage every client to get insurance coverage for their jewelry pieces by a reputable jewelry insurance company such as: Jewelers Mutual. (www.jewelersmutual.com)
What we collect
We may collect the following information:
- contact information including email address
- phone number
- other information relevant to customer surveys and/or offers
What we do with the information we gather
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
These cookies are essential to use and navigate our Site. Essential cookies help us collect information, such as your session ID and other server information, that enables us to authenticate users.
These cookies collect information about your choices or remember your preferences so we can show you relevant content. They allow us to identify your location and remember your language during a browsing session.
We use analytics cookies to collect information on how users navigate and use our Site, such as the pages they view, how long they stay on a page and whether the page is displayed correctly or whether errors occur. Some of these cookies are provided by third-party analytics providers, including Google Analytics.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions & Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our email@example.com